A detailed account of a sophisticated email scam involving hidden forwarding and reply-to settings, with advice for thorough account security checks.
An IT professional shares insights on the unique challenges and environment of IT support within UK Higher Education institutions.
Article discusses the importance of using a centralized IT service desk in large organizations over ad-hoc requests to individual IT staff.
An IT professional argues that technology is often wrongly blamed for human errors, using real-world examples from workplace incidents.
A user attempts to clean a hard drive with soapy water, but data remains recoverable. The article explains why physical destruction is necessary.
A humorous IT support report about a squirrel causing a major power outage by chewing on an 11KVA electrical feeder.
