Oracle Support Articles

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2/15/2010 • EN

Oracle Support blog no more

Oracle terminates its official Support Blog and social media presence, silencing direct community communication about support issues.

Blog Shutdown community management Enterprise Software Oracle Support Software Support

Robin Moffatt

11/11/2009 • EN

#Fail: My Oracle Support

A developer's critical rant about the problematic migration from Oracle Metalink to the new My Oracle Support system, focusing on poor usability and performance.

Enterprise Software Oracle Support System Migration user experience web performance

Robin Moffatt

9/4/2009 • EN

Metalink 3 followup

Clarifies the correct Oracle support portal URL for accessing Metalink 3 service requests to avoid errors.

Enterprise Software legacy systems Metalink Oracle Support Technical Documentation

Robin Moffatt

9/2/2009 • EN

Metalink 3 RIP

Oracle's Metalink 3 support portal has been retired and replaced by the flash-based My Oracle Support, with some navigation and search quirks noted.

Flash html legacy systems Metalink Oracle Support

Robin Moffatt

Oracle Support Articles

Oracle Support blog no more

#Fail: My Oracle Support

Metalink 3 followup

Metalink 3 RIP

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