“It’s Complicated” Is Not an Excuse
Read OriginalThis article critiques the common engineering response "it's complicated" to justify poor design or difficult user experiences. Using analogies like a bakery, it argues that good engineering involves abstracting complexity from the user, contrasting bad engineering that pushes complexity onto users with good engineering, like Apple's, that makes complex technology feel simple. It urges engineers to focus on creating simple, user-friendly solutions.
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