Heydon Pickering 6/11/2015

The Precarious X In UX

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The article is a critique of the modern obsession with creating 'immersive' and 'delightful' user experiences. The author, a UX designer, argues that for many users—especially those with disabilities or limited tech access—the primary need is for straightforward, painless utility, not aesthetic spectacle. The piece uses a real-world testing session with a disabled user to illustrate that good design should prioritize efficiency and clarity over superficial engagement.

The Precarious X In UX

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