TkDodo Dominik Dorfmeister • 4/24/2021

How can I ... ?

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This article explores the common 'XY Problem' in software development and tech support, where users ask for help with their attempted solution (Y) instead of their actual underlying problem (X). The author, drawing from experience answering questions in open-source communities, explains why this leads to frustration and wasted time, and provides real-world examples to illustrate this communication anti-pattern.

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#software development #open source #problem solving
How can I ... ?

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