Charity Majors 11/24/2025

From Cloudwashing to O11ywashing

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The article is a passionate critique of the current state of observability in software engineering. The author reacts to a panel where executives conflate traditional monitoring (system up/down) with true observability, which involves understanding the customer experience. It argues the term has been diluted ('o11ywashing'), leading companies to build custom solutions for problems that observability, properly defined and implemented, should solve.

From Cloudwashing to O11ywashing

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