Your app is losing its grip on your customers
Read OriginalThis article discusses how AI agents are shifting the paradigm of software interaction. It argues that users care about outcomes, not the app itself, and that agents reduce the friction of automating workflows, making traditional UIs less necessary for many tasks. However, it also notes that deterministic UIs remain valuable for certain jobs like scanning data. The piece advises that apps must adapt by offering both UI and agent-friendly interfaces to retain users.
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