How to Roll Back AI Agents: Incident Response, Circuit Breakers, and Recovery Patterns

This article discusses the unique challenges of incident response for AI agents, which can fail in ways beyond traditional outages like latency or errors. It explains that agent incidents may involve exposing restricted data, calling wrong tools, or following malicious instructions. The article details a rollback strategy that includes reverting agent packages, disabling tools, tightening policies, restoring retrieval indices, and downgrading autonomy. It provides a scenario of a finance variance agent with wrong outcomes due to outdated data and outlines an incident response flow emphasizing containment before root-cause analysis. Common incident types and containment actions are also listed.