Toolsmiths melt snowflakes
Read OriginalThe article discusses the concept of 'toolsmiths'—individuals who identify and automate fragile, unique processes (called 'snowflakes') within a company. It argues that while DevOps codified infrastructure, many business teams still rely on manual, error-prone workflows. The piece advocates for a toolsmithing mindset across all roles to build small, reusable tools that save time and reduce risk, using examples from engineering, BI, and support.
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