Marius Sandbu • 11/4/2025

ServiceNow and Microsoft Copilot

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This article details various integration options between Microsoft Copilot and ServiceNow. It covers using Copilot 365 with Graph Connectors for data lookup, building custom agents with Copilot Studio for incident interaction, and leveraging MCP (Model Context Protocol) servers to enable natural language actions within ServiceNow, such as updating knowledge articles.

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#generative ai #mcp #Copilot Studio
ServiceNow and Microsoft Copilot

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