ITAM- It's all about the questions
Read OriginalThis article discusses the foundational principles of IT Asset Management (ITAM), arguing that success hinges on first identifying the key questions stakeholders (like management and IT support) need answered. These questions dictate what data (e.g., cost, specs, ownership) must be collected in an inventory or CMDB, influencing both initial setup and long-term service viability to avoid permanently losing critical information.
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