Charity Majors • 9/2/2020

Questionable Advice: War Rooms? Really?!?

The article is a scathing critique of the concept of centralized 'war room' or command center monitoring. It argues that having dedicated staff watch dashboards is a wasteful, outdated practice that leads to alert fatigue and burnout. The author contends that effective monitoring should be automated, and that developers who build systems are the only ones who can effectively diagnose and fix them, making the extra human layer actively harmful by breaking feedback loops.

0 comments

#DevOps #automation #incident management