Alex Gaynor • 2/7/2025

The SSO Tax is Smart Business, and Bad Security

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This article examines the common SaaS practice of charging extra for Single Sign-On (SSO), known as the 'SSO Tax'. It explores the business reasons for this pricing strategy, such as customer segmentation and support costs, while arguing it harms overall security by making a critical feature unaffordable for smaller organizations. The piece also discusses potential policy solutions to this security-versus-business dilemma.

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#security #Customer Segmentation #Business Models
The SSO Tax is Smart Business, and Bad Security

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