Robin Moffatt 12/9/2009

Troubleshooting Presentation Services / analytics connectivity

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This technical article provides a step-by-step troubleshooting guide for resolving the '500 Internal Server Error' when the OBIEE Presentation Services plugin (analytics) cannot connect to the sawserver process. It explains how to analyze log files, interpret common errors like 'Connection refused', and check configuration settings in the web.xml file to restore connectivity.

Troubleshooting Presentation Services / analytics connectivity

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