Lucas F. Costa • 6/12/2022

How high capacity utilisation hurts a team's performance

This article uses the analogy of a busy bagel shop's queue to explain how high capacity utilization leads to work-in-progress queues in software development. It details simulations showing how queues grow and impact cycle times, then draws parallels to software teams. The author discusses strategies for managing development queues to reduce economic waste and improve team productivity, referencing principles from Lean product development.

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#software development #Queue Theory #Capacity Utilization