Jeff Geerling 8/25/2026

Debugging Ubiquiti's 5G Backup on AT&T

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This article details a user's experience debugging the Ubiquiti UniFi 5G Backup device, a 5G RedCap-enabled modem, when used with an AT&T Business AIA plan. The user initially assumed AT&T business plans would support 5G RedCap, but encountered problems: the device got stuck in an update loop requiring TFTP recovery, and the SIM only connected via 4G LTE, yielding speeds of 30 Mbps down/12 Mbps up. AT&T's rep couldn't add the IMEI due to eligibility restrictions. The article includes debugging steps via SSH and the UI debug console, providing practical insights for similar setups.

Debugging Ubiquiti's 5G Backup on AT&T

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