Charity Majors • 10/19/2019

SLOs Are The API For Your Engineering Team

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This article argues that Service Level Objectives (SLOs) serve as a crucial abstraction layer, or "API," for engineering teams. It explains how SLOs help define team boundaries, manage stakeholder expectations, and prevent disruptive interference, thereby improving collaboration with management and other teams by focusing on agreed-upon reliability metrics.

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#DevOps #engineering management #Team Collaboration
SLOs Are The API For Your Engineering Team

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