Charity Majors • 10/3/2020

On Call Shouldn’t Suck: A Guide For Managers

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This article provides a manager's guide to improving on-call experiences for engineers. It argues that while engineers must own their code, management's duty is to ensure on-call doesn't suck. It covers operational hygiene, investing in tooling and observability, fostering ownership, and structuring teams and compensation around on-call from the start.

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#DevOps #engineering management #Production Support
On Call Shouldn’t Suck: A Guide For Managers

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